Frequently Asked Questions

Do you have a dedicated Wedding Coordinator for our day?

You will have an assigned Immerse Wedding Coordinator from the time you arrive on the day until after your ceremony. They are there to ensure that your vendors are where they need to be and will set up your reception tables with our included décor as well as any small personal items you have provided such as place cards and wedding favours. They will then hand over to a Wedding Supervisor who will be there for the entire evening, ensuring your reception runs seamlessly, and you have everything you need!

Bump-in and bump out times for vendors?

The times that your vendors can start setting up onsite varies depending on their service as well as the day of week of your wedding! For a general gist, florists can access your tables & the ceremony space from 11.00am, meanwhile cake can arrive from 10.30am and DJ/Bands can access the dancefloor space from 3.00pm. Reach out to the Wedding Team to confirm the exact bump-in time available to your vendors! Bump out is the 1 hour following your reception conclusion.

What is the booking process with your venue?

You can place an available date on a 7-day tentative hold with no obligations if a date is of interest to you! Once the 7 days is up, if you’re wanting to proceed with the date, we require a $5,000 non-refundable Booking Fee payment as well as signed Terms & Conditions within 72 hours. Once both these are received, your wedding date is officially locked in (YAY!). We then don’t require any further payment until your Final Invoice payment is due 3 weeks prior to your Wedding date!

Will there be events happening at the same time as ours?

No, we proudly offer exclusive use of the property for you and your guests from the start of your ceremony! Keep in mind, we do run a lunch service on weekends and we may host private functions during the day, but once your ceremony commences we guarantee that the venue is all yours!

Can I extend my event?

Our standard reception package concludes at 11.00p, but you can opt to extend your reception for either 30 minutes or 1 hour at an additional charge (including beverages)! Keep in mind, the bar will still always close 30 minutes prior to the function finishing. 

Can we hold a rehearsal at the venue?

You can host a rehearsal onsite at your selected ceremony location the week of your wedding! Keep in mind that this does have to be held midweek (Monday – Friday) at 9.00am for a maximum duration of 30 minutes.

Can we throw confetti/petals at the ceremony?

We only permit the throwing of fresh or freeze-dried ivory rose petals within our grounds. We cannot have any other items such as confetti, rice, biodegradable florals or jasmine bulbs thrown at Immerse. 

What is the earliest time we can have our ceremony onsite?

We recommend a 3.30pm ceremony start time outside of daylight-saving time and a 4.00pm ceremony within daylight saving time. Keep in mind, the Beverage & Reception Package will always commence at 5.30pm, no matter the ceremony start time! Should you wish for a ceremony earlier than 3.30pm, reach out to the Wedding Team to discuss possibility and pricing!

What table/room décor is included for my wedding?

Our full Wedding Package includes white tablecloths, white napkins, table numbers, menus and a wishing well. Depending on the type of florals you have, we may also be able to include tealight candles on your guest tables!

There are certain things I’d like to include in my day to make it more extravagant – do you allow items such as sparkler exits or fireworks? 

Unfortunately, items such as sparklers, fireworks and pyrotechnics aren’t permitted onsite as these can be a fire hazard for us! Other items such as smoke machines, helicopters and glass/candles on the floor are also all noted on our banned decorations list. We do have alternative recommendations which we can send through to you for you to have a similar vibe, just in an approved way!

Can our fur baby join us on the day?

We absolutely love having dogs onsite to help you celebrate your day! Keep in mind, they are welcome to wander our gardens and ceremony spaces, however, aren’t allowed within the accommodation blocks or reception space. We require pets to be on leads throughout the day and to have a dedicated pet sitter who will take them home once food service begins on the evening.

Do you have a list of preferred vendors?

We do have a list of preferred vendors that we use and recommend for all your wedding needs! You will receive this list when you confirm your wedding with us and start the exciting journey of wedding planning. Keep in mind, you don’t have to use the vendors on our recommended list, but whoever you do choose to use must have their own public liability insurance.

Can we try the wedding menu?

We do offer a complimentary menu tasting for our couples a couple of months prior to their wedding date, where you can try our seasonal dishes which will be available for your wedding date – scrumptious!

Do you allow external or 3rd party catering?

We do allow external catering carts such as gelato carts, coffee carts & bubble tea carts – delicious! Examples of external catering we don’t allow onsite are those such as cocktail carts & oyster carts. If you have questions regarding external catering outside of what’s noted above, feel free to reach out to the Wedding team for more guidance!

Do you cater for dietary requirements?

We can cater for you and/or your guests’ dietary requirements at no additional cost, so long as we receive this information four weeks prior to your wedding date! Keep in mind, we are a commercial kitchen and cannot guarantee zero risk of cross contamination.

How many guests can you accommodate with a dancefloor?

Our reception space can cater for a maximum of 220 guests with space for a dancefloor. The table layout and position of dancefloor will depend on your final guest numbers.

Can we provide our own bottles of alcohol for the tables?

Unfortunately, our liquor licensing does not allow for BYO in the reception space area or in the grounds, therefore we wouldn’t be able to have bottles of spirits on the reception tables. You would instead be welcome to opt for a Spirits Bar TAB for your guests on the night!

What time can you check into the accommodation? Can we organise early check ins?

Check in for our accommodation is 2pm, with check out at 10am the next day. We can organise 2 rooms to have early check in, which is usually our Wedding Suite (which can be available at 11am) and one other room to get ready in at 12pm (we recommend room 11). Unfortunately we can not offer any further early check ins.

Do you have a Wedding Suite?

We do have a beautiful Wedding Suite onsite which you can access from 11.00am on the day to get ready and take photos with your photographer! If you hire our Wedding Suite, you will also receive complimentary access to our Barrel Room between 9am – 11am, allowing you earlier access to begin hair and make up.

Do you have onsite accommodation for our guests?

All 20 of our accommodation rooms are reserved for you to allocate to your friends and family – and yourselves of course! We will not make any bookings for the accommodation rooms onsite; each of the rooms are left for you to assign to guests! You are welcome to use as many or as little of the rooms as you would like.

What do your gardens look like in different seasons?

Our gardens look completely different each season, yet so incredibly beautiful (bias, much?!). If you are hoping to envision what the venue could look like in your preferred month, you can check out our Pinterest HERE which has photos separated month-by-month. Make sure you don’t have a very big to-do list, because once you start on our Pinterest page, you won’t be able to stop!

Do you ever put netting on/over your vines?

You can walk through all our vineyard and we don’t ever net our vines – hello incredible vineyard photos any time of year!

Is the venue wheelchair accessible?

Our reception space is wheelchair accessible with ramp access on two sides of the venue. We do also have an accessible restroom in the reception space and a fully accessible accommodation room.

Is there onsite parking?

We do absolutely have plenty of onsite parking for you and your guests, with an overflow carpark and a separate parking bay for our staff.

Are taxis reliable to get our guests home?

Taxis are usually only reliable if they have been prebooked and confirmed prior to the day! Other than that, they are quite difficult to find in the Yarra Valley which is why we don’t recommend your guests rely on them. Once you book with us, we send through to you our Recommended Suppliers List which has transport services on there to pass on to your guests!